CUSTOMER MANAGEMENT
Know Every Customer, Every Detail
A built-in CRM designed for cleaning businesses. Every contact, address, preference, and service note lives in one place — accessible to your entire team, from the office or the field.
500+
Customers per business
100%
Service history tracked
0
Lost details
Your Complete Customer Picture
Everything you need to deliver personalized service, organized and accessible from anywhere.
Customer Profiles
Contact info, addresses, preferences, and notes all in one place. Every team member sees the same complete picture — whether they're in the office or on the road.
Every Detail Remembered
Never ask "what was the door code?" again.
- • Access codes & alarm codes
- • Parking instructions
- • Pet names & notes
- • Preferred products
- • Key locations
Complete
Service History
Service History
Every visit logged with date, cleaner, services performed, and notes. Never lose track of what was done — or who did it.
Smart Search
Find any customer by name, address, phone, or tag in seconds. Start typing and results appear instantly.
Tags
Tags & Filters
Segment customers by type, frequency, value, or any custom tag you create. Filter your customer list in one click to find exactly who you're looking for.
One Customer, Multiple Properties
Vacation homes, office + home combos, rental property managers — many customers have more than one address. Maidily handles this naturally.
123 Oak Street
Weekly deep clean
Sarah Johnson
3 properties
456 Beach Blvd, Unit 3
Turnover cleans
789 Commerce Dr, Ste 200
Bi-weekly cleaning
Each property stores its own address, access codes, cleaning instructions, and schedule. One customer record ties everything together.
Stop Managing Customers in Spreadsheets
Spreadsheets weren't built for customer management. You need a system that works as hard as you do.
Spreadsheets
-
Customer info scattered
Across tabs, files, and people's heads
-
No service history
Can't see what was done last visit
-
Can't search easily
Scrolling through rows to find a name
-
Lost notes
Sticky notes, text threads, forgotten details
Maidily CRM
-
Everything in one profile
Contact, addresses, notes, preferences
-
Complete history logged
Every visit, cleaner, and service recorded
-
Instant search
Find anyone by name, address, or phone
-
Notes attached to customers
Preferences, codes, and instructions always accessible
Customer Data Powers Everything
Your customer profile isn't an isolated record. It connects to every part of your business — from scheduling to invoicing to reporting.
Customer Profile
Scheduling
Messaging
Invoicing
Reporting
When you update a customer profile, the change ripples through scheduling, messaging, invoicing, and reporting automatically.
Ready to Know Every Customer by Name?
Start free today. Unlimited users, no per-seat fees, no credit card required.